Frequently Asked Questions (FAQs)
What is the right bulb size for my car?
You can use our searching tool to help you find the products that fits your car. When you checkout, we ask you to enter the year, make and model of vehicle to double check that you have the right product for your car.
My vehicle has separate high beams and low beams, do I need a separate kit for both?
Yes and no, if you only want to convert your low beams to LED then you only need one kit, but if you would like both beams to be LEDs, then you will need two separate kits. In addition, vehicles with separate beams usually have a different bulb size for the High beam. With our searching tool you will get the right sizes needed for your High and Low Beam. Some vehicles need only one kit to convert both High and Low beams. Feel free to call us with any question (888) 943-4533.
How do I know if I need a decoder or resistor kit?
When you search for your vehicle we make sure you get the right product with the decoder/resistor kit if needed. Let's say you are interested in our G7 series, all you have to do is add the product to your cart. When you checkout, don't forget to enter your vehicle information in the box and we will make sure you get the right product with all accessories needed. If you are not sure or have a question don't hesitate to call us at (888) 943-4533.
How safe is it to order online?
We only use the safest payment processing services on the web. If you have any security questions or concerns please check out our payment processors security measures. PayPal.com or Shopify Payments
Can I place my order by phone?
Yes, you can place an order by phone. Please call us at (888) 943-4533 and have your order and payment information ready.
Entering discount/gift card code.
On the last page before your click "complete my purchase" there will be two boxes where you can enter your discount codes or gift card code. Once you have entered either of these codes click "Apply". Your total amount will be updated to reflect the discount. Now press "complete my purchase". Please contact us at (888) 954-4533 with any problems.
What are my payment options?
We accept PayPal, Visa, MasterCard, Discover, and American Express
When is my order shipped?
We ship within 24-48 hours of the order being placed.
How long will it take to get my order?
This depends on whether it is an *International or a Domestic order. All orders within the U.S. and Canada are considered domestic orders and they are shipped and delivered within 2-7 business days. *Please see International Orders for more details.
How can I track my order?
We will send tracking information to the e-mail address associated with your order once the item has shipped. If you have not received your tracking information and it has been over 2 business day, please contact us at (888) 943-4533
Does CLD have all merchandise in stock?
CLD does have everything on our website, IN STOCK! On the rare occasion that we do sell out of an item, and you have to wait for an item for more than a couple days…we do offer free upgrades to keep customers satisfied. NOTE: this does not happen very often.
Returns and exchange
What do I do if I need to return my order?
We stand behind our products. If for any reason you are not completely satisfied with your CLD! products, we offer a full refund less shipping. Read our full return and exchange policy.